Celine
- 100% Real Blooms, Preserved to Last Up to 3 Years
- Complimentary shipping Canada‑wide
- Handcrafted with love
Celine heart shape symbolizes love and romance that is displayed with 12-16 Esor Roses™ (preserved/eternal) that last 1-3 years. It portrays everlasting symbol of your love , passion , devotion and promise that will reminds your loved ones of the purity of love and will create an everlasting impression.
Contains:
- 1 x Cardboard heart shaped box
- 12-16 Esor Roses ™ (preserved/eternal) that last 1-3 years
Disclaimer: No two products are alike and variations are present in all our arrangements as all our products are uniquely hand made by our floral artisans.
For customization , please email us at info@esoratelier.com
CARE INSTRUCTIONS FOR PRESERVED FLOWERS
Please follow the care instructions below for ensuring your roses and other preserved florals last for 1-3 years. Failure to adhere to these care instructions may damage the roses and result in reduced shelf-life.
DO NOT WATER
- There is NO need to water your preserved roses.
- Any moisture or high humidity (above 80%) can also cause roses to fade & disintegrate.
- Even moisture from your own skin can transfer to rose petals & diminish their color & shape.
AVOID DIRECT SUNLIGHT
- Avoid prolonged exposure to direct sunlight or dry environments as they can cause roses to dry up, making them brittle & fragile.
- Recommended Temperature 18 - 22 °C.
- Keep the roses away from open flames such as Candles, etc.
HANDLE WITH CARE
- Do NOT pull or pluck roses out of their arrangement/display.
- Never stack anything on top.
- Although preserved roses are non-toxic, they're not meant for consumption.
- Avoid contact as it may transfer or stain clothes, skin, walls, etc.
- Only for indoor use.
DUST THEM OCCASIONALLY
- Keep them in a dust-free area, if possible.
- Occasionally dust the roses with either a soft makeup brush or a blow dryer on a cool, gentle setting at a safe distance away from roses.
GLASS CARE
- Only applicable to Glass Domes (Cloches). Handle glass carefully.
- Air contains some gases, water vapors, and dust particles that stick to transparent glass panes and settle down which may lead to a hazy or cloudy appearance.
- Gently lift the glass dome. Use a microfiber clothe to carefully clean the inside and outside of the glass. A streak-free glass cleaner is recommended to clean the glass.
- Another option is to gently wash the glass in tepid water (slightly warm) with small amount of dish-soap. Use a soft pad or towel to place the glass dome on. Dry the inside and outside with a micro-fiber cloth. Gently place the glass dome back on its base.
A boutique guide to finding your perfect fit.
How to Measure Your Ring Size
- Use a ring that fits comfortably on the intended finger.
- Match the inside edge of your ring to one of the circles below.
- If your size falls between two options, we recommend choosing the larger size for comfort.
Size Circles
Circles below are for on-screen reference. For a print-accurate guide, download the PDF above.
Full Size Chart
| US Size | Inside Diameter (mm) |
|---|---|
| 4 | 14.33 mm |
| 4.5 | 14.65 mm |
| 5 | 14.97 mm |
| 5.5 | 15.29 mm |
| 6 | 15.61 mm |
| 6.5 | 15.92 mm |
| 7 | 16.24 mm |
| 7.5 | 16.56 mm |
| 8 | 16.88 mm |
| 8.5 | 17.20 mm |
| 9 | 17.52 mm |
| 9.5 | 17.83 mm |
| 10 | 18.15 mm |
| 10.5 | 18.47 mm |
| 11 | 18.79 mm |
| 11.5 | 19.11 mm |
| 12 | 19.42 mm |
| 12.5 | 19.73 mm |
| 13 | 20.05 mm |
| 13.5 | 20.38 mm |
| 14 | 20.70 mm |
A Few Things to Keep in Mind
- All rings are crafted with precision, but slight variations may occur due to design and band width.
- Wider bands may feel tighter — consider sizing up by 0.25–0.5 if you're between sizes.
- Not sure? We're happy to help — reach out via chat, our Contact Us form, or email us directly.
Need Help Finding Your Size?
Our team is always happy to assist.
- 📧 info@esoratelier.com
- 📷 @esoratelier
- 📍 Toronto
At Esor Atelier®, every arrangement and product is prepared with care and fulfilled either from our Oakville, Ontario studio or directly by select partner brands. Because we offer both Esor‑crafted products and third‑party branded jewellery, the following shipping policies apply.
1. ESOR ATELIER PRODUCTS (Florals & Lifestyle Goods)
Order Processing Time
Processing time refers to the time required to prepare your order before shipment.
Standard processing: 24–72 hours. High‑volume periods or custom requests: up to 3 business days.
We work efficiently while maintaining the highest standards of craftsmanship for your personalized gift.
Product Availability
If an item becomes unavailable after purchase, we will contact you within 2 business days with the option to exchange the product, delay shipment, or receive a full refund.
2. THIRD‑PARTY BRANDED PRODUCTS (JEWELLERY)
Certain jewellery items sold on EsorAtelier.com are designed, manufactured, and fulfilled by ForeverRingsBySal, a brand under JS Diamonds Inc., shipped directly from the partner's facility (dropshipped), and subject to the partner's production timelines, packaging standards, and shipping methods.
Esor Atelier® acts as a retail platform for these items.
Jewellery Processing Time
Processing and production times for jewellery vary by item and may take longer than Esor Atelier products. Estimated timelines will be noted on the product page when available.
Jewellery Shipping & Delivery
Jewellery orders may ship separately from floral or lifestyle items, arrive in manufacturer packaging, require a signature upon delivery, and include insurance depending on the carrier. Delivery timelines depend on the manufacturer's fulfillment schedule and the destination.
Customs, Duties & Import Fees for Jewellery
For jewellery shipped internationally or from the manufacturer, duties, tariffs, brokerage fees, and import taxes are the responsibility of the customer. These charges are not included in your order total. Refusal to pay duties does not qualify for a refund.
3. SHIPPING REGIONS
We currently ship to Canada, United States, Mexico, and select international destinations. All Esor Atelier products are fulfilled from Oakville, Ontario. Jewellery items may ship from the manufacturer's facility.
4. SHIPPING METHODS & DELIVERY ESTIMATES
Delivery timelines begin after your order has been processed.
Canada
Standard Shipping 2–7 business days. Express Shipping 1–3 business days.
United States
Standard Shipping 3–10 business days.
Tariffs, Duties & Import Fees (Canada → USA)
Orders shipped from Canada to the United States may be subject to U.S. customs duties, import tariffs, and local taxes or brokerage fees. These charges are not included in your order total and are the responsibility of the recipient. If duties or taxes are assessed, the carrier will contact you directly for payment before delivery.
5. SHIPPING TO MEXICO
Esor Atelier® accepts select orders to Mexico for both Esor‑crafted products and eligible third‑party jewellery items. Availability varies by region and product type.
Delivery Estimates
Most orders to Mexico arrive within 7–21 business days after processing. Delivery timelines may vary due to customs inspections, regional carrier limitations, local holidays, and high‑value item screening (especially jewellery).
Customs, Duties & Import Taxes (Mexico)
Shipments to Mexico may be subject to import duties, VAT, brokerage fees, and customs inspection charges. These fees are not included in your order total and are the responsibility of the recipient. Esor Atelier® cannot estimate these charges in advance.
Restricted Items
Mexico has strict import regulations. Certain items may be restricted or prohibited, including perishable goods, certain natural materials, and high‑value jewellery without proper documentation. If an item cannot be cleared by Mexican customs, the package may be returned, delayed, or held. Esor Atelier® is not responsible for customs refusal. Refunds are not issued for packages refused due to unpaid duties or regulatory restrictions.
Jewellery Orders to Mexico
Jewellery fulfilled by ForeverRingsBySal / JS Diamonds Inc. may require additional documentation, signature upon delivery, extended customs processing, and insurance depending on carrier. If a jewellery shipment is refused or returned due to unpaid duties, incorrect documentation, or customs restrictions, the order is not eligible for a refund.
6. INTERNATIONAL ORDERS (Outside Canada, USA & Mexico)
Esor Atelier® accepts select international orders. Availability varies by region and product type.
Delivery Estimates
Most international orders arrive within 7–21 business days after processing. Delays may occur due to customs inspections, regional carrier limitations, or local holidays.
Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, and VAT or local taxes. These charges are not included in your order total and are the responsibility of the recipient.
Restrictions
Certain products may not be eligible for international shipping due to customs regulations, fragility or handling requirements, or carrier limitations. If an international order cannot be fulfilled, we will notify you within 2 business days and offer a full refund, a product substitution, or shipment to an alternate address (if applicable).
7. SHIPPING CONFIRMATION & TRACKING
Once your order has shipped, you will receive a confirmation email containing a tracking number, carrier information, and estimated delivery window. Jewellery shipments may include separate tracking details.
8. INCORRECT ADDRESS OR DELIVERY ISSUES
Please ensure your shipping address is accurate at checkout. Esor Atelier is not responsible for delays caused by incorrect or incomplete addresses, lost packages resulting from address errors, or delivery issues caused by the carrier. If a package is returned to us due to an incorrect address, reshipping fees may apply.
9. DELIVERY CONDITIONS
To maintain the integrity of your arrangement or jewellery item, orders may require a signature upon delivery, packages should be brought indoors promptly, and Esor Atelier is not responsible for damage caused by weather exposure after delivery.
10. LOST OR STOLEN PACKAGES
If a package is marked as delivered but cannot be located, please contact the carrier directly. Esor Atelier® and partner manufacturers are not responsible for lost or stolen packages once delivery has been confirmed.
11. QUESTIONS OR SPECIAL REQUESTS
For delivery inquiries or special requests, contact us at:
Esor Atelier® provides handcrafted preserved floral arrangements, lifestyle goods, and select third‑party jewellery items. The following disclaimers apply to all purchases made through EsorAtelier.com.
1. Handcrafted Nature & Variations
All products are made‑to‑order and handcrafted. Customers should expect minor imperfections and natural irregularities, variations in texture, form, and composition, and that no two products are identical. These characteristics are not defects. Variations may include rose size/shape, moss texture, vase finish, and floral density.
2. Colour Variations
Colours may vary due to natural floral variation, device display differences, lighting, and dye absorption. Screen colours may not match the final product.
3. Fragility of Preserved Florals
Preserved florals are delicate. Customers may notice minor cracks or splits in petals, occasional petal shedding, and natural aging over time. These are normal and not considered defects.
4. Product Lifespan
Preserved roses last at least one year with proper care. Longevity depends on environment, sunlight, humidity, and handling. No lifespan is guaranteed beyond one year.
5. Substitutions
Esor Atelier® may substitute materials of equal or greater value when colours, seasonal elements, or supplies are unavailable. Substitutions maintain the intended aesthetic.
6. Natural Material Transfer
Dark florals may transfer colour to lighter florals over time. Natural moss may also transfer colour. This is a natural process, not a defect.
7. Third‑Party Jewellery
Certain jewellery items are designed, manufactured, and fulfilled by ForeverRingsBySal / JS Diamonds Inc., shipped directly from the partner's facility, and subject to the partner's production standards and quality controls. Esor Atelier® does not manufacture these items, does not provide warranties, repairs, or sizing guarantees, is not responsible for manufacturing defects, and is not liable for stone loss, wear, or post‑delivery damage. All jewellery purchases are final sale unless the item arrives damaged or incorrect.
8. Display & Photography
Product images are for illustration. Final products may differ slightly. Props shown in photos are not included unless stated.
9. No Professional Advice
Website content is for general information only and is not floral, legal, medical, or allergy‑related advice.
10. Liability Limitation
Esor Atelier® is not liable for improper handling or misuse, exposure to sunlight, moisture, or heat, allergic reactions to natural materials, carrier or customs delays, or natural aging or colour transfer.
11. Related Policies
This Disclaimer should be read together with the Terms of Service, Return & Refund Policy, Shipping Policy, Promotional Terms & Conditions, and Privacy Policy. Together, these documents govern your use of EsorAtelier.com.
